Ordering Support
I'm getting an error code when trying to place an order, what should I do?
For assistance placing your order, please contact the Encore Exhibitor Customer Support team via chat, email at eventnowsupport@encoreglobalmail.com or by phone at (800) 966-4498
I'm trying to place an order for an upcoming event and I can't find my show, what are my options?
The best way to search for an upcoming event is by "keyword". For instance, "Widgets Show 2025" can by found by entering the partial show name "Widget". If you have searched by multiple keywords and still do not find your upcoming event, please contact the Encore Exhibitor Customer Support team via chat, email at eventnowsupport@encoreglobalmail.com or by phone at (800) 966-4498
I'm looking for a product for an upcoming event and I do not see what I'm looking for. What are my options?
Product offerings, options and availability is determined by each Encore venue and/or Encore Show. If you do not see a particular product you are wanting to purchase, please contact the Encore Exhibitor Customer Support team via chat, email at eventnowsupport@encoreglobalmail.com or by phone at (800) 966-4498
During the ordering process, the website is asking me for the exhibit room location and booth number. What do I do if I don't have this information?
If you do not know the room where the exhibit event is taking place and/or if you do not have your booth number, you can simply state "TBD"